DEEP CLEANING. FOR THE TOUGHEST MESSES. HANDLED WITH EXPERT CARE.
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The Cleaning Crew That Doesn't Flinch
Let's face it, some cleaning jobs make other cleaners run for the hills. We're talking about the kind of grime that could star in its own horror movie: biohazard situations, hoarding scenarios, even houses that have been neglected for years. But fear not! Scrubb is here to the rescue.
We're the cleaning company that other cleaners call when they're stumped. Think of us as the cleaning world's Special Forces.
Our team is equipped with the skills, experience, and industrial-grade tools to tackle any mess. We're not afraid of a little (or a lot of) dirt!
Here's what sets us apart
We Tackle The Tough Stuff
We're equipped for anything
We Tackle The Tough Stuff
We specialize in situations other cleaners won't touch – biohazards, hoarding cleanup, extreme deep cleaning, and more.
We're problem-solvers
We're equipped for anything
We Tackle The Tough Stuff
We don't just clean, we investigate. We'll get to the root of the problem and find the best solution, even if it requires a hazmat suit (just kidding... mostly).
We're equipped for anything
We're equipped for anything
We're equipped for anything
We come armed with the latest cleaning technology and eco-friendly solutions to conquer any mess.
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Finally, a Cleaning Service That Can Handle Anything!
Frequently Asked Questions
Please reach us at info@scrubb.com if you cannot find an answer to your question.
Q: How does payment work with Scrubb?
A: We make payment easy! You can pay online after your cleaning is complete using a major credit or debit card. We also accept cash or check if you prefer.
Q: When am I charged for my cleaning service?
A: For one-time cleanings, your card is charged after the service is complete. If you've signed up for a recurring service, your card will be charged automatically on the day of your scheduled clean.
Q: Is there a cancellation fee?
A: We understand that life happens. If you need to reschedule or cancel, just give us 48 hours' notice, and there's no fee. Cancellations with less than 48 hours' notice may incur a small fee.
Q: Do I need to be home during the cleaning?
A: Nope! We're happy to clean while you're at work, running errands, or enjoying some well-deserved "me time." Just provide us with access instructions, and we'll take care of the rest.
Q: Do you offer discounts for recurring cleaning?
A: Absolutely! Our bi-weekly and weekly cleaning plans come with automatic discounts, so the more often we clean, the more you save!
Q: Are your prices all-inclusive?
A: Our quotes include all labor and cleaning supplies. However, some specialty services or add-ons may incur an additional fee. We'll always be upfront about pricing, so there are no surprises.
Q: What forms of payment do you accept?
A: We accept all major credit and debit cards, as well as cash and checks.
Q: Is my payment information secure?
A: Your payment information is 100% secure. We use Stripe, a secure payment platform to protect your data.
Q: Can I tip my cleaner?
A: Tips are always appreciated but never expected. If you're happy with your service, feel free to show your appreciation to your cleaner directly on online
Q: Are your cleaners insured, bonded and trustworthy?
A: Absolutely! Our team is carefully vetted, insured, and bonded. We only hire experienced cleaners with a passion for making homes sparkle.
Q: Can I request the same cleaner for each visit?
A: We do our best to accommodate requests based on availability. Let us know your preference when booking!
Q: What if my cleaner is sick or unavailable?
A: We'll always notify you in advance and offer a suitable replacement or the option to reschedule.
Q: What if I'm not satisfied with my cleaner's work?
A: Your satisfaction is guaranteed! If you're not happy, just let us know, and we'll make it right.
Q: Do you have a tipping policy?
A: Tips are appreciated but not expected. Our cleaners are fairly compensated, but you can always tip directly to show your appreciation.
Q: What cleaning products do you use?
A: We use eco-friendly, non-toxic products that are tough on dirt but gentle on surfaces and loved ones. We're happy to customize our approach for any sensitivities.
Q: Do you bring your own equipment?
A: Absolutely! Our team arrives fully equipped with everything needed for a sparkling clean home.
Q: What if I have special cleaning requests?
A: Just let us know! We'll do our best to accommodate your needs and can even bring specialized equipment.
Q: Are your products safe for children and pets?
A: Yes! Our products are carefully chosen to be safe for your entire family.
Q: Can I provide my own cleaning products?
A: While we prefer our eco-friendly products, we can discuss using yours if you have preferences.
Q: What does your satisfaction guarantee entail?
A: If you're not completely satisfied with our cleaning, just let us know within 24 hours, and we'll come back and re-clean the areas in question at no additional cost.
Q: What if I notice something was missed after the cleaner has left?
A: No worries! Just give us a call or message within 24 hours, and we'll send someone back to take care of it.
Q: What if I have a specific concern about the cleaning products used?
A: We're happy to discuss any concerns you have about our cleaning products. We primarily use eco-friendly and non-toxic products, but we can also accommodate specific requests if you have sensitivities or allergies.
Q: Are your cleaners insured and bonded?
A: Yes! All our cleaners are fully insured and bonded for your peace of mind.
Q: Can I provide feedback on my cleaning service?
A: Absolutely! We encourage you to share your feedback with us, whether it's positive or constructive. Your input helps us improve and ensure we're consistently meeting your expectations.
- Q: How do I book a cleaning service with Scrubb?
- A: Booking is easy! You can schedule your cleaning directly on our website or give us a call to speak with our friendly team.
- Q: What areas do you service?
- A: We proudly serve the entire neighborhoods in Northampton and Lehigh County
- Q: Do you offer same-day or next-day cleaning?
- A: While we can't guarantee same-day or next-day availability, we do our best to accommodate urgent requests. Contact us as soon as possible, and we'll see what we can do!
- Q: Can I reschedule or cancel my appointment?
- A: Absolutely! Just give us 24 hours' notice for cancellations or rescheduling to avoid any fees.
- Q: Do I need to be home during the cleaning?
- A: Nope! We're happy to clean while you're at work, running errands, or enjoying some well-deserved "me time." Just provide us with access instructions, and we'll take care of the rest.
Contact Us
Scrubb
Hours
Open today | 09:00 am – 05:00 pm |
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